Shipping and delivery

Thank you for shopping with us! We work hard to process and ship your orders as quickly as possible. Please review the information below regarding our shipping and delivery process.

Order Processing

Orders are typically processed within 2 business days after your purchase is successfully completed.

Orders placed on weekends or holidays may begin processing on the next available business day.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Standard Shipping: 2-7 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, high order volumes, or other circumstances outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for orders that are delayed, lost, or delivered to the wrong address because incorrect or incomplete shipping information was provided.

If you realize that you entered an incorrect shipping address, please contact Customer Service as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, it is handled by the selected shipping carrier. If tracking shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your local delivery carrier.

If your package is delayed or appears to be lost, please contact Customer Service so we can help you determine the appropriate next steps.

We are not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains the wrong item, please contact our Customer Service team as soon as possible.

Please include your order number and, when applicable, photographs of the damaged or incorrect item. We will review the issue and work with you toward an appropriate resolution.

International Shipping

We offer international shipping.

For international orders, customers may be responsible for applicable customs duties, taxes, or other fees associated with delivery. These fees are not included in the purchase price unless otherwise stated.

Shipping Fees

Shipping costs are calculated and displayed at checkout based on the shipping method and destination selected.

Any applicable free-shipping promotions will be subject to the terms stated at the time of the promotion.

Contact Us

If you have questions about your order or shipping, please contact our Customer Service team through the contact information provided on our website.

Thank you for choosing to shop with us!